If you are not happy with the product for any reason we will work with you to find a solution. It could be shipping out a replacement or issuing a refund. So, please let us know if you there is an issue and we will do our best to make it right.
Spicemode is made fresh in small batches. That means that from time to time if you ordered before there is a slight variance in the flavor and appearance.
Contact us and will figure out the best way to return or exchange your items.
If a jar arrived unsealed or broken, please get in touch and we will send you replacements. We work really hard to wrap each jar and pack each order with care. Apologies in advance for any damaged shipments. Get in touchand we will send out replacements.